Rules & Policies
Delivery and Pick up times |
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Mon-Fri: 7-10:30am for delivery and pick up is 30 minutes after the party ends. These are just our standard drop off times if another time frame is needed give us a call and we will accomodate you the best we can. Saturday: 7-10:30am for delivery and pick up is 30 minutes after the party ends. Under certain curcumstances we would drop of friday evening(Usually Waterslides). For a $40 over night fee the Inflatable can picked up on Sunday morning. Sunday: 7-10:30am for delivery and pick up is 30 minutes after the party ends. Under certain curcumstances we would drop of Saturday evening(Usually Waterslides). For a $40 over night fee the Inflatable can picked up on Monday morning. (Drop of times depend on the amount of rentals going out that day) |
Weekend Rentals |
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We offer weekend rentals at a special discounted rate. Weekend rentals are delivered on Saturday Morning/Friday evening and picked up on Sunday Evening. |
Delivery Charges |
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Reservations & Deposists |
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All reservations $300 and up require a $75 down payment, reservations $199-$299 require a $50 down payment and all reservations under $200 require $35 down payment using credit or debit card. The balance is due upon delivery and can be paid with cash, check, or credit card over the phone. Deposits will not be refunded under any condition except if Xtreme Infltables cancel the event; We ask that when paying that only the deposit is paid due to un-predictable weather. If you do pay the entire balance we will refund everything except the deposit amount, but there will be a 12% transaction fee (See our cancellation policy below). |
Cancellation and Refund Policy |
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We do not Refund Deposits for any Cancellations; the deposit will be kept on file for 1 year to reschedule your event. We will refund your deposit if we cancel the party due to bad weather to protect our equipment, see our bad weather policy below (For questions on why we have this policy please call our office). |
Bad Weather Policy |
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At Xtreme Inflatables of La we do our best to accommodate all customers in times of unforeseen weather and/or emergency conditions. For this reason, we stay tuned to the local weather conditions in and approaching our area. We ask that all customers do their part and stay informed to any weather conditions approaching their area. Safety being our #1 concern, we reserve the right to cancel any rental due to rain, high winds, or other weather issues and the amount of the deposit will be refunded. If the weather is questionable on the date of the event and you choose to have the unit delivered, the remainder of the balance is due and there would be NO REFUND, regardless of total time used. If the customer decides to cancel due to potential weather before the day of the party the refund will be kept on file for 1 year. (It is not safe to operate the inflatable when there is lighting, thunder, or winds in excess 20 MPH. Remove riders and deflate the unit by unplugging the blower). |
Rental Contract &Liability Release Rules |
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All rentals require an adult signature on a rental contract and liability release upon delivery of the |
Yard/Electricity Requirements |
We can setup on grass, asphalt, or concrete. Sorry we cannot set up on pebbles or rocks! The surface must be level and clear of sharp objects and pet droppings. There should be no low hanging tree branches or power lines overhead. Driveways (or streets for block parties) are fine, just be sure to let us know ahead of time so we bring sand bags instead of stakes to secure the inflatable. We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable inflated. We offer generators if one is needed. |
Rules |
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